Problem with the order

Opening of reservations for the 2026 season

The reservation of your tree for the 2026 season will be possible starting Monday, October 14. We thank you for your patience.

Internet Browser

Try using another browser (for example, Google Chrome, Mozilla Firefox, Safari) or update your current browser. Our pages work optimally with the latest versions of browsers.

Cache and cookies

Sometimes, the cookies or cache files of your browser can cause issues. Try clearing your browser's cache and deleting the cookies.

Fill in all required fields

Check that all fields have been filled in correctly. Make sure that the delivery date has been provided.

Payment method

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Server error

There may be a temporary issue on our site. Please try placing your order again after a few minutes.

Customer support

If you have tried all these steps and still cannot place an order, please feel free to contact us.

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